The Rest of the FAQs
Have any other questions? Click a link to quickly jump to the answer.
If this isn’t the category you’re looking for, click here to go back.
Are moonwalks/bounces safe?
Yes! Our units are constructed of industry standard vinyls, and are fire retardant. There should be no problems as long as you adhere to the safety instructions that you will receive a copy of upon delivery.
Do you carry insurance?
We carry $1M liability and property insurance. A copy of the insurance can be made available upon request.
What are my responsibilities?
You MUST adhere to the safety guidelines. A responsible adult must be present at all times the unit is in use. This person must understand the safety rules and must enforce them at all times. You are responsible for keeping the unit clean and safe from damage.
What if it rains or becomes too windy?
If it’s raining we can not set up a bounce unit outdoors. If it’s too windy we can not set up a bounce unit. If weather conditions change after delivery and set-up, there are no refunds.
Does the unit need to be running the entire time?
Yes. The unit will begin to deflate as soon as the power is turned off. We required that you keep the unit power on from delivery to pickup so that the unit does not get damaged.
Is there a cleaning charge?
No! We continually clean all of our units on an ongoing basis. However, if excessive cleaning is required due to guidelines not be adhered to, a cleaning charge of $50 will be required.